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HOME DELIVERY ENTERPRISES INC

DBA: RETAIL DELIVERY SERVICE

DOT# 797066 MC# 567192
ACTIVE

Trust Score

92 / 100
A Excellent

Components

Compliance · 40% 100
Safety · 35% 77
Insurance · 25% 100
Driver OOS rate is 2.0× the national average
Confidence: high · based on FMCSA safety, insurance & authority data How is this calculated?

Overview

Address

Physical

7761 CRYSTAL BROOK WAY

HANOVER, MD 21076

View on Google Maps ↗

Mailing

PO BOX 347

HANOVER, MD 21076

Contact

Phone: (888) 928-8881

Fax: (844) 880-4440

Email: kmadison@retaildeliveryservice.com

Company Officers

KENNETH R. MADISON

Business Info

D&B #: 0

Fleet

17

Power Units

22

Drivers

Equipment Breakdown

Term Trucks14
Term Tractors3
Term Trailers6

Authority

Status: ACTIVE

FMCSA add date: Feb 25, 1999

Common authority: Oct 20, 2006

Contract authority: Jun 3, 2013

Authority History (9)

Authority TypeActionDate
HOUSEHOLD GOODS COMMON CARRIERREINSTATEDApr 24, 2026
MOTOR PROPERTY COMMON CARRIERREINSTATEDApr 24, 2026
CONTRACTINVOLUNTARY REVOCATION → DISCONTINUED REVOCATIONSep 16, 2019 → Oct 4, 2019
CONTRACTINVOLUNTARY REVOCATION → DISCONTINUED REVOCATIONSep 4, 2015 → Oct 1, 2015
MOTOR PROPERTY CONTRACT CARRIERGRANTEDJun 3, 2013
MOTOR PROPERTY COMMON CARRIERGRANTED → REVOKEDJun 3, 2013 → Nov 12, 2013
COMMONINVOLUNTARY REVOCATION → DISCONTINUED REVOCATIONOct 9, 2009 → Oct 19, 2009
HOUSEHOLD GOODS COMMON CARRIERGRANTED → REVOKEDOct 20, 2006 → Nov 12, 2013
HOUSEHOLD GOODS CONTRACT CARRIERDISMISSEDJul 8, 2004

Cargo Types

General FreightHousehold Goods

Active Certifications

PropertyHousehold Goods

MCS-150

Last updated: Apr 22, 2026

Mileage: 1,200,000 (2025)

Operation Classification

AUTHORIZED FOR HIRE

Carrier Operation

Interstate

Recent Changes

Safetytotal crashes: 4 → 3Oct 4, 2026
Identitycompany officer 1: KENNETH R. MADISON → KENNETH R. MADISONSep 5, 2026
Contactemail: KMADISON@RETAILDELIVERYSERVICE.COM → kmadison@retaildeliveryservice.comAug 20, 2026
Identitycompany officer 1: KENNETH R. MADISON → KENNETH R. MADISONAug 20, 2026
Fleettotal drivers: 22 → 0Aug 18, 2026

Safety

Out-of-Service Rates

Driver63 inspections
12.7%
6.3%
Carrier National avg
Vehicle43 inspections
18.6%
22.9%
Carrier National avg
Hazmat

No hazmat inspections

Overall63 inspections
27.0%
Carrier

Crash Summary

0

Fatal

2

Injury

3.0

per 1M miles

2

Towaway

3

Total

BASIC Violations

Unsafe Driving23
Driver Fitness9
Hours of Service6
Drug / Alcohol0
Vehicle Maintenance29

Safety Measurement System (SMS)

FMCSA's official per-BASIC roadside-performance measures over the trailing 24 months, computed from the 59 inspections below. A measure of 0 means no recorded violations in that BASIC — not necessarily a strong safety record on a small sample. FMCSA does not publish peer-group percentiles for property carriers, so the underlying measures — not percentile rankings — are shown; Hazmat Compliance and Crash Indicator are not published.

SMS Inspections (24 mo)

59

Total

6

Driver OOS

8

Vehicle OOS

BASIC Measures

Unsafe Driving0.843 insp w/ viol
Hours of Service0.011 insp w/ viol
Driver Fitness0.947 insp w/ viol
Controlled Substances0.301 insp w/ viol
Vehicle Maintenance2.4219 insp w/ viol

Insurance

$750,000

BIPD Coverage

On file

Cargo Coverage

2 policies on file2 active
TypeStatusInsurerPolicy #CoverageEffectiveExpiresForm
CARGO Active HANOVER INSURANCE CO.IHR A433783Not publishedOct 1, 2022—34
BIPD Active SELECTIVE INSURANCE COMPANY OF AMERICAS 2191196$750,000Oct 1, 2018—91X

Insurance History (22)

TypeInsurerStatusCoverageEffectiveCancelled
CARGO · F34HANOVER INSURANCE CO.ReplacedTERM/REPL$750,000Oct 1, 2021Oct 1, 2022
CARGO · F34HANOVER INSURANCE CO.ReplacedTERM/REPL$750,000Oct 1, 2020Oct 1, 2021
CARGO · F34HANOVER INSURANCE CO.ReplacedTERM/REPL$750,000Oct 1, 2020Oct 1, 2020
CARGO · F34HANOVER INSURANCE CO.ReplacedTERM/REPL$750,000Oct 1, 2019Oct 1, 2019
CARGO · F34HANOVER INSURANCE CO.ReplacedTERM/REPL$750,000Oct 1, 2019Oct 1, 2020
CARGO · F34SELECTIVE INSURANCE COMPANY OF AMERICAReplacedTERM/REPL$750,000Oct 1, 2019Oct 1, 2019
CARGO · F34SELECTIVE INSURANCE COMPANY OF AMERICACancelledTERM/CANCL$750,000Oct 1, 2019Nov 2, 2019
BIPD · F91XSELECTIVE INSURANCE COMPANY OF AMERICAReplacedTERM/REPL$750,000Oct 1, 2015Oct 1, 2018
BIPD · F91XSELECTIVE INSURANCE COMPANY OF AMERICACancelledTERM/CANCL$750,000Oct 1, 2015Nov 2, 2018
BIPD · F91XTRAVELERS INDEMNITY COMPANYCancelledCANCEL$750,000Oct 1, 2014Oct 1, 2015
BIPD · F91XALLSTATE INSURANCE COMPANYReplacedTERM/REPL$750,000Oct 1, 2013Oct 1, 2014
CARGO · F34UTICA MUTUAL INSURANCE CO.ReplacedTERM/REPL$750,000Oct 1, 2009Oct 1, 2019
BIPD · F91XGRAPHIC ARTS MUTUAL INSURANCE COMPANYReplacedTERM/REPL$750,000Oct 1, 2009Oct 1, 2009
CARGO · F34UTICA MUTUAL INSURANCE CO.CancelledTERM/CANCL$750,000Oct 1, 2009Oct 13, 2019
BIPD · F91XGRAPHIC ARTS MUTUAL INSURANCE COMPANYReplacedTERM/REPL$750,000Oct 1, 2009Oct 1, 2013
BIPD · F91XGRAPHIC ARTS MUTUAL INSURANCE COMPANYReplacedTERM/REPL$750,000Oct 1, 2008Oct 1, 2008
BIPD · F91XGRAPHIC ARTS MUTUAL INSURANCE COMPANYReplacedTERM/REPL$750,000Oct 1, 2008Oct 1, 2009
BIPD · F91XGRAPHIC ARTS MUTUAL INSURANCE COMPANYReplacedTERM/REPL$750,000Sep 24, 2008Oct 1, 2008
BIPD · F91XGRAPHIC ARTS MUTUAL INSURANCE COMPANYReplacedTERM/REPL$750,000Sep 24, 2007Sep 24, 2008
BIPD · F91XGRAPHIC ARTS MUTUAL INSURANCE COMPANYReplacedTERM/REPL$750,000Sep 24, 2006Sep 24, 2007
CARGO · F34TRAVELERS PROPERTY CASUALTY CO. OF AMERICACancelledTERM/CANCL$750,000Sep 24, 2005Nov 5, 2009
CARGO · F34TRAVELERS PROPERTY CASUALTY CO. OF AMERICAReplacedTERM/REPL$750,000Sep 24, 2005Oct 1, 2009

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